“customer value proposition development” = PERFECT!
Unlike advertising campaigns or systems improvements, which happen all the time in a business, customer value proposition development happens a lot less frequently. There are fewer products and services to promote and therefore fewer propositions to create or evolve. Which means those clients involved in this important process are working across – at best – a few proposition developments each year.
At Lexden our team has developed over 50 propositions in different sectors, across more than 10 countries, to all segments of society. That’s not us wanting to crow, but what it does mean is that we have probably spent between 500 and 1,000 days searching for or commissioning and interrogating customer insight to unearth the compelling proposition territory to build from. We find this frequency and variety allows us to reach out, identify and blend a wider pallet of attributes and techniques than the biggest proposition departments have access…
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